Welcome to WiredMessage, a product of Capricorn Infotech (India) Pvt. Ltd. These Terms & Conditions ("Terms") govern your access to and use of the WiredMessage platform, including its website, applications, APIs, dashboards, and related services (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
1.1. "WiredMessage" refers to the multi-channel messaging platform operated by Capricorn Infotech India Pvt. Ltd.
1.2. "Customer, User, or You" refers to any individual or organization using the Services
1.3. "Workspace" means the organization or tenant created within WiredMessage.
1.4. "Channels" include Email, SMS, WhatsApp, Telegram, Slack, Discord, Push Notifications, Microsoft Teams, Google Chat, and any future supported messaging services.
1.5. "Credits" refer to the prepaid or allocated usage units used for message delivery.
You must be legally capable of entering into a binding agreement.
By using the Services, you represent that:
2.1. You are at least 18 years of age
2.2. You have authority to act on behalf of your organization.
2.3. All registration information provided is accurate and complete.
Users are responsible for:
3.1. Maintaining accurate account information.
3.2. Protecting login credentials and API keys.
3.3. Maintaining the confidentiality of passwords.
3.4. Restricting unauthorized access to their account.
You are responsible for all activities performed through your account.
You agree not to use WiredMessage for:
4.1. Spam or unsolicited communications.
4.2. Fraudulent or deceptive activities.
4.3. Illegal, abusive, or harmful content.
4.4. Malware, phishing, or security attacks.
4.5. Content that infringes intellectual property rights
4.6. Violating messaging platform policies or applicable laws.
WiredMessage reserves the right to suspend accounts involved in prohibited activities.
WiredMessage integrates with third-party communication providers.
Availability and delivery depend on external providers including but not limited to:
5.1. TEmail providers
5.2. SMS gateways
5.3. WhatsApp Business Platform
5.4. Slack
5.5. Telegram
5.6. Discord
5.7. Microsoft Teams
5.8. Google Chat
WiredMessage is not responsible for service interruptions, delivery failures, or policy changes made by third-party providers.
Customers are responsible for:
6.1. Maintaining valid messaging credentials.
6.2. Obtaining all necessary recipient consent.
6.3. Complying with applicable communication regulations.
6.4. Ensuring templates and message content meet platform requirements.
6.5. Monitoring their own API integrations.
Certain Services require messaging credits.
Credits:
7.1. Are deducted when messages are processed.
7.2. Cannot be exchanged for cash.
7.3. May expire where applicable.
7.4. Are subject to pricing published by WiredMessage.
Refund requests are evaluated according to the applicable billing policy.
API access is intended for authorized integrations only.
Customers must:
8.1. Keep API credentials confidential.
8.2. Not attempt unauthorized access.
8.3. Respect rate limits.
8.4. Not misuse the platform.
WiredMessage may suspend compromised API credentials immediately.
Customers retain ownership of their data.
Customers retain ownership of their data.
Users remain responsible for ensuring that any personal data processed through the platform complies with applicable privacy and data protection laws.
While WiredMessage strives for high availability, uninterrupted service cannot be guaranteed.
Scheduled maintenance, security updates, provider outages, or unforeseen technical issues may temporarily affect service availability.
The WiredMessage platform, software, documentation, branding, logos, APIs, and related materials remain the exclusive property of Capricorn Infotech India Pvt. Ltd.
Customers retain ownership of their own message content, templates, and business data.
WiredMessage may suspend or terminate accounts for:
12.1. Violation of these Terms.
12.2. Fraudulent activity.
12.3. Abuse of platform resources.
12.4. Security threats.
12.5. Non-payment where applicable.
12.6. Legal or regulatory requirements.
The Services are provided on an "as available" basis.
To the maximum extent permitted by law, WiredMessage disclaims all warranties regarding uninterrupted availability, third-party provider performance, or fitness for a particular purpose.
To the fullest extent permitted by law, WiredMessage shall not be liable for:
14.1. Indirect damages
14.2. Loss of profits
14.3. Business interruption
14.4. Loss of data
14.5. Third-party service failures
14.6. Delayed or undelivered messages caused by external providers
You agree to indemnify and hold harmless WiredMessage, its employees, officers, affiliates, and partners against claims arising from:
15.1. Your use of the Services.
15.2. Violation of these Terms.
15.3. Violation of applicable laws.
15.4. Infringement of third-party rights.
WiredMessage may update these Terms periodically.
Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
If you have any questions regarding these Terms & Conditions or the Services, please contact:
Company: Capricorn Infotech (India) Pvt. Ltd.
Website: www.wiredmessage.com
Email: support@wiredmessage.com
Number: 011-614-00-055
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